Cleanliness · Master bathroom
Visible hair found in shower drain upon arrival.
Photo evidence: 15:41 · Guest impact: Medium
Sample / demonstration report
Villa Example
3 Bedrooms — Bali · 2-Night Mystery Guest Evaluation. Every result on this page is fictional and shown only to demonstrate the depth and clarity of a completed report.
Sample / demonstration report
Overall
78/100
Property
84/100
Management
72/100
Maintenance · Master bedroom AC
Cooling performance significantly below expected level during evaluation.
Observed: 20:18 · Guest impact: High
Communication timeline
14:03Question
14:31Response
28 minTotal
Positive observation
Warm, thorough welcome
The host gave a clear villa walkthrough, demonstrated security procedures and confirmed WhatsApp support.
Priority recommendations
Immediate
Service the master-bedroom AC and confirm target cooling temperature.
Within 30 days
Introduce a documented bathroom inspection checklist before every arrival.
Longer term
Set response-time targets and review performance across the portfolio quarterly.
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