Our process

A genuine stay. A systematic audit.

Our evaluator follows the ordinary guest journey, while quietly documenting the details that shape your villa's reputation.

01

Tell us about your villa

Share the villa listing and any specific concerns you want evaluated.

02

We prepare the audit

We combine our standard evaluation with the concerns you want tested.

03

Our mystery guest books

Our evaluator uses a genuine account or another agreed legitimate method. The owner pays the stay.

The client does not create a false identity. Bookings comply with applicable platform rules, property conditions and law.
04

We stay & test

The evaluator genuinely stays and experiences the property as a normal paying guest.

05

We document & analyze

Observations, scores, photographs, screenshots, timestamps and findings are organized.

06

You receive the report

A complete professional report arrives within 3 business days after checkout.

What makes the process credible

A real booking and genuine stay

Normal guest communication channels

Reasonable and safe service tests

Timestamped observations and evidence

Property and management scored separately

Private findings with prioritized actions

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Independent villa evaluation

Wonder what we would find at your villa?

From IDR 1.5M. Report within 3 business days after checkout. Accommodation paid separately.

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